A Short Course in Human Relations
1. ANYONE can become angry – that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way – that is not easy.
2. Shoot for the moon … even if you miss you'll be among the stars.
3. A short course in Human Relations:
• The six most important words: “I admit I made a mistake.”
• The five most important words: “You did a good job.”
• The four most important words: “What is your opinion.”
• The three most important words: “If you please.”
• The two most important words: “Thank you.”
• The most important word: “We”
• The least important word: “I”
If You Think You Are Beaten, You Are
4. Lots of people want to ride with you in the limo, but what you want is someone who will take the bus with you when the limo breaks down.
5. Watch your thoughts; they become words.
• Watch your words; they become actions.
• Watch your actions; they become habits.
• Watch your habits; they become character.
• Watch your character; it becomes your destiny.
6. If you have a penny and I have a penny and we exchange pennies, you still have one cent and I still have one cent. But if you have an idea and I have an idea and we exchange ideas, you now have two ideas and I now have two ideas.
7. If you think you are beaten, you are. If you think you dare not, you don't. If you like to win but think you can't; it's almost certain that you won't. Life's battles don't always go to the stronger woman or man. But sooner or later, those who win are those who think they can.
Too Big for Worry, Too Noble for Anger
8. In his creed for optimists, Christian D. Larsen tells you how you can be somebody:
• Be so strong that nothing can disturb your peace of mind.
• Talk health, happiness, and prosperity to every person you meet.
• Make all your friends feel there is something special in them.
• Look at the sunny side of everything.
• Think only of the best, work only for the best, and expect only the best.
• Be as enthusiastic about the success of others as you are about your own.
• Forget the mistakes of the past and press on to the greater achievements of the future.
• Give everyone a smile.
• Spend so much time improving yourself that you have no time left to criticize others.
• Be too big for worry and too noble for anger.
9. The only place you find success before work is in the dictionary.
10. During the devastating earthquakes in Kobe, Japan, an American newscaster did a short piece on a Japanese woman who set up a makeshift store out of boxes and sold flashlights and batteries. When the commentator asked why she wasn't selling these essential items for more than the regular price, the woman answered, “Why would I want to profit from someone else's suffering?”
